What is Good Wolf's return policy?
You are welcome to return your upcycle within 30 days of receiving the item as long as these steps are followed;
- Because Good Wolf is a small business, we can't cover shipping costs.
- The item must be in it's original condition.
- Returns are for refunds only.
- You must email to request a return.
- Once it's received your refund will be processed.
Are any purchases final sale?
Items listed as "on sale" are final sale.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location and courier.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Where are your products made?
Good Wolf upcycles are made in Washington state and sourced globally.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What are Good Wolf upcycles made of?
Good Wolf upcycles are made of thrifted sweatshirts, t shirts, flannels and graphics carefully chosen and curated to create one-of-a-kind pieces.
Since the items are upcycled, are there blemishes?
There may be blemishes in the upcycles;we try our best to photograph these or at the very least note it in the item description.
How do I wash my Good Wolf pieces?
- Machine wash cold with like colors only.
- Wash and dry inside out.
- Use delicate or hand wash cycle.
- Tumble dry low.
- Never iron or dry clean.
Do you repair the upcyles?
Each item is carefully sewn to ensure longevity so that repairs aren't needed. But sometimes, items get a little more love than others and need some TLC. We are happy to repair your items but we are unable to pay for shipping to do so. We recommend:
- Reaching out via email with your concern
- We'll work together to find a solution
Do you have an upcyle recycle program?
Yes! Should it ever come time for you and your Good Wolf piece to part, we'll cover shipping to mail the item back to us.